As a general rule, booking as far in advance as possible is recommended to ensure availability, especially for services that frequently sell out, such as Private Chef Dinners and Private Van Tours of the island.

Minimum Advance Booking Requirement for all services is 24 hours.

If you wish to book any service within 24 hours, please call us at (305) 424-8326, we’ll do our best.

Upon booking, you will receive an email confirmation with a payment link for a 25% deposit.

After you pay the deposit, your booking is confirmed.

If the date or time you requested is fully booked, we will contact you with alternative dates or times.

No, you will only be asked to pay a 25% deposit, which guarantees your reservation. The remaining 75% balance is payable directly to our employee just before the service begins.

Payment can be made using a credit card, Apple Pay, Google Pay, or in cash (US Dollars).

DEPOSITS
A 25% deposit will be charged at the time of booking. This deposit secures your reservation.

CANCELATIONS

• More than 7 days before your reservation
  • You may reschedule your reservation to another day or time, pending availability.
  • You may cancel your reservation and receive a full refund.

• Between 24 hours and 7 days before your reservation
  • You may reschedule your reservation to another day or time, pending availability.
  • If you cancel or do not show up, you will not be charged the remaining balance, but you will forfeit your deposit.

• Less than 24 hours before your reservation
  • Rescheduling is no longer possible.
  • If you cancel or do not show up, you will not be charged the remaining balance, but you will forfeit your deposit.

PROVIDER CANCELLATIONS:
If we must cancel your reservation for any reason (e.g., illness of a chef), we will automatically refund your deposit in full.